Trauma-Informed Approach to Having the Hard Conversations Part 2

The Shelter Tas Workforce Development Program has identified Trauma Informed Practice for workers in the housing and homelessness sector as a priority area of training. As requested by services we are offering a follow up to the previous face to face training in our Trauma-Informed Practice series, How to Have the Hard Conversations Part 1. This will provide more time for practical discussion and case studies.

This full day session is suitable for previous attendees and all other housing and homelessness workers. Attendance of Part 1 is not essential to reap the full benefits of attending this training.

All housing and homelessness sector workers can benefit from the skills for Having the Hard Conversations, which may involve peers, managers and clients. Continuing the Trauma-Informed approach, this session focuses on practical skills development and dives into implementation strategies in the workplace. This includes an examination of the importance of workplace culture to support trauma-informed practice and strategies for influencing culture.

The training encompasses theory, group discussions, personal reflection, practical skills and resources. It is suitable for housing and homelessness professionals, frontline staff, leaders and managers. There is a focus on building worker agency and the skills required to turn difficult conversations into constructive ones.


Tuesday 4 July 2023, 9.30am – 4.00pm

RACV Hotel (Stables room), 154 Collins Street St, Hobart

$220 including GST per SHS and CHP registration

Click here to register


Thursday 6 July, 9.30am – 4.00pm

Paranaple Convention Centre (Quoiba Room), 137 Rooke Street, Devonport

$220 including GST per SHS and CHP registration

Click here to register

About the Trainer

Dr Carly Cameron is the Director at Bend Consulting. Shelter Tas has previously worked with Carly to deliver training sessions that received extremely positive evaluations, where 100% of participants stated they would recommend the training to others.

She has worked for twenty-two years as a psychologist in Australia and the UK in community-based settings, secure psychiatric services, child protection, foster and kinship care and in private practice providing consultation to individuals and agencies regarding trauma-informed practice.

Carly has a passion for delivering high quality evidence-based training and workshops, and has extensive experience working in, and managing teams that work with traumatised children, young people and adults.

She has recently completed a PhD at Murdoch University in the area of attachment and psychopathology. Her specialised area of interest is exploring the link between childhood adversity and the development of psychiatric disorders, with a particular interest in the role of protective factors.

Comments from participants of previous training through Shelter Tas and Bend Consulting’s partnership:

“I think the trainer is engaging, on point, clear and knowledgeable”

“Carly is a great presenter, I feel my knowledge has grown due to her presentation”

“Brilliant presenter, very personable and loved that Carly invited us to interrupt with questions”

“Carly is fantastic, knowledgeable and personable – a great facilitator”

“I would encourage other staff to participate”

Eligibility and Available Places

Places are subsidised and exclusively available for employees of eligible Shelter Tas member organisations, Specialist Homelessness Services and Community Housing Providers. Total numbers at each session will be strictly capped in order to ensure quality of training. Shelter Tas will have a waitlist for those that miss out, so please email details to


Hobart – Centrepoint Carpark: $24.00

Devonport – Paranaple Parking: $5

Cancellation Policy

If you are unable to attend on the day, we recommend someone else from your organisation attends in your place. Please contact Shelter Tas or 6224 5488 to advise of changes to booking details.

Cancellations made 5 days or more in advance of the event date will receive a 50% refund. Cancellations under 5 days will be non-refundable and incur 100% fee.

If you have any further questions, please contact or 6224 5488.