COVID-19 Support and Information


End of Eviction Moratorium + Remaining Support for Tenants and Landlords – 1 February 2021

With the end of the moratorium on evictions and upcoming changes to the freeze on rent increases, Shelter Tas would like to remind our readers of the support for tenants and landlords that is still available.


If you are experiencing rental hardship in the private rental market due to COVID-19, please contact Housing Connect 1800 800 588.

  • People who have already received assistance can apply again if they are still in hardship.
  • All private renters in Tasmania are eligible as there is no citizenship or permanent residency requirement for this assistance.
  • Tenants in social housing are not eligible.
  • If you cannot reach an agreement with your landlord, please contact the Office of the Residential Tenancy Commissioner 1300 654 499, or online at

Full details about support for renters are available via the Department of Communities website.

  • Rent Relief for Landlords and Agents has also been extended until 31 March 2021.
  • Click here to find out more about support available for landlords.
Further Information and Assistance

Shelter Tas will maintain a watching brief on the ongoing impacts on tenants in the private rental market as these changes come into effect. We  know the COVID-19 crisis is not over yet, and it remains vital that all Tasmanians maintain a safe and affordable home. We call on the State Government to closely monitor the impact of the end of the eviction moratorium and the lifting of the freezing on rents. For more COVID-19 support and information, go to


COVID-19 Workplace Requirements

WorkSafe Tasmania has released COVID Safe Workplace Guidelines for the Social Assistance Services Industry and Other Residential Care Services Industry. Click on the links to find out more about the requirements of the Work Health and Safety Act and minimum public health standards around continuing or returning to work post COVID-19.

The Residential Rent Relief Grant can provide up to $2000 (or four weeks’ rent) to support Tasmanians experiencing rental hardship due to COVID-19. Click here or call Housing Connect on 1800 800 588 for more information.

Changes to residential tenancies in Tasmania during emergency period (COVID-19) provides information from CBOS to help people understand the changes to residential tenancies as a result of the pandemic.

The Tenants’ Union has created a factsheet, answering FAQs in relation to the temporary changes to the Residential Tenancy Act that have come into effect for the duration of the COVID-19 emergency period.