Best Practice in Case Note Writing

The request for training in case note writing was received from individual services as well as Housing Tasmania. Interest in this training resulted from the Department of Health and Human Services introduction of the Outcomes Reporting Framework and SHIP reporting consistency requirements across Type 1, 2 and 3 services. It was considered a priority training topic due the relevance to …

Motivational Interviewing

Requests for training in Motivational Interviewing techniques came out of consultations with the sector, as well as from some of the people who participated in the ‘Complex Clients and Self Care’ training as part of the WDS. It was decided to ask Amovita to run this training, as they had come to Tasmania in February 2016 to run the ‘Complex …

Trauma Informed Practice

Trauma Informed Practice training was offered in response to sector feedback and to complement the ‘Complex Clients and Self Care’ training which was offered in February 2016. ‘Providing self-care strategies to allow workers to effectively deal with challenging circumstances and situations at work was considered an important way to address concerns about employee wellbeing within the sector’ (Complex Clients and Self …

Tasmanian Homelessness and Housing Workforce Symposium

The Tasmanian  Homelessness and Housing Workforce Symposium was held on 23rd June 2016 in Hobart. The Symposium brought together homelessness sector workers, consumers and Housing Tas representatives to discuss ways to improve engagement with people accessing homelessness services. A result of this event is a set of ‘how-to’ guides, which will provide a practical resource for the sector and offer …

Know Your Residential Tenancy Act and Amendments

This training was scheduled due to a need for training to refresh knowledge and gain new skills around the Residential Tenancy Act (RTA) and its recent amendments, as identified by the WDS Reference Group. The training was held on 12th April 2016 in Hobart and on the 19th April 2016 in Launceston. It was presented by Meredith Barton, who is the Principal …

Complex Clients and Self Care: best practice for workers

Consultations with the homelessness sector and the WDS Reference Group raised the issue of self-care for workers when dealing with clients with complex needs who may be dealing with trauma. Providing self-care strategies to allow workers to effectively deal with challenging circumstances and situations at work was considered an important way to address concerns about employee wellbeing within the sector. …

Culturally Responsive Community Work

This training was held on 8th December 2015 in Launceston and 10th December 2015 in Hobart. It was presented by Al Hines from Red Cross, an expert with many years’ experience working with and for people from refugee backgrounds. The training aimed to improve understanding of the cultural context and service needs of people from a refugee background. Click here to read …

Anti-Discrimination and Gender Awareness

The Anti-Discrimination and Gender Awareness training was held on 1st December 2015 at the Hotel Grand Chancellor in Launceston. Equal Opportunity Tas presented the first session, providing a general overview and responsibilities under discrimination law and Working it Out delivered interactive training, which  aimed to raise awareness around gender identity. Click on the following links to find related documents: Evaluation Report …

Crystal Methamphetamine (Ice) Training

Shelter Tas collaborated with the Alcohol, Tobacco and other Drugs Council (ATDC) to deliver crystal methamphetamine training, which was held on 7th July 2015 in Devonport and in Hobart on 9th July. Of the total 252 participants, 77 people attended the training in Devonport and 175 in Hobart. 50 places were allocated to homelessness sector workers; and from this availability …