The request for training in case note writing was received from individual services as well as Housing Tasmania. Interest in this training resulted from the Department of Health and Human Services introduction of the Outcomes Reporting Framework and SHIP reporting consistency requirements across Type 1, 2 and 3 services. It was considered a priority training topic due the relevance to the whole homelessness sector and due to the overwhelming interest in attendance from services.
‘Best Practice in Case Note Writing’ training was delivered by Tracey Harris from Amovita Consulting. Training was held on 28th February and 1st March 2017 at the Waterfront Function Centre in Devonport, and the 2nd and 3rd March 2017 at Hadley’s hotel in Hobart.
102 people attended the 4 training sessions. Of the 98 evaluation forms received, 96% of respondents rated the training day as good – excellent.